FAQs

 

Shipping

How much is shipping?

Shipping is Free!

Do you ship to my country?

We ship worldwide! 

How long will it take to be delivered?

4-10 days depending on location and local courier services. *See our shipping policy for more details. 

Payments

What payment methods do you support?

We support Google Pay, Apple Pay, American Express, Visa, Mastercard and PayPal.

Is my payment secure?

We only support recognised secure payment merchants, so yes they are extremely secure!

 

Returns Policy

What is your return policy?  

We will review returns and accept upon presentation of sufficient evidence of the following;  

- Visible damage to the product on arrival.

- Product doesn't match the product description.

- Product is faulty/defective. 

 (Refunds work on a 14 day notice, please raise the query before the end of 14 days from the order being delivered). 

If you have any further questions, please don’t hesitate to contact us. We have customer service agents working everyday, you can expect a reply within 24hrs.